Returns & Exchanges
We want you to love your skin and your routine, which is why we offer a 30-day satisfaction guarantee on all our clinical-grade skincare products. If you are not completely satisfied with your results, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
- 2.Print Your Label
Select the items you wish to return or exchange to receive a prepaid shipping label sent directly to your inbox.
- 3.Package Your Items
Securely pack the products in their original packaging or a sturdy box and attach the provided prepaid return label.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.