Returns & Exchanges

We want you to love your skin and your routine, which is why we offer a 30-day satisfaction guarantee on all our clinical-grade skincare products. If you are not completely satisfied with your results, we are here to help with a seamless return or exchange process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to begin the process.

  • 2.
    Print Your Label

    Select the items you wish to return or exchange to receive a prepaid shipping label sent directly to your inbox.

  • 3.
    Package Your Items

    Securely pack the products in their original packaging or a sturdy box and attach the provided prepaid return label.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.